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COMMITMENT TO CUSTOMER CARE

 

We aim to provide a high quality of service to you as a customer at all times.

  1. You will receive friendly, courteous and prompt service at all times from all staff members.

  2. If you call out of hours and leave a message you will be contacted the following business day.

  3. If you have an appointment with a staff member, they will see you within 5 minutes of your arrival.

  4. We will be accessible at all times.

  5. Should there be a delay in the estimated time frame of your repair we will notify you at the earliest possible time.

  6. We will honour our commitments, guarantees and warranty. We offer a full guarantee on all of our workmanship.

  7. We welcome your comments, suggestions and feedback as it is an integral part of our continual improvement philosophy.

Jamie McHugh
Proprietor since 1982